I, Ron Pratt worked with the above customer while trying to come to an agreement on a vehicle.I tried several nice says to tell him that because of his credit he could not purchase the vehicle he wanted due to a low becon score.
I'm sorry he feels poorly about us at Oak Ridge Nissan. I can only do and we can only do what a customers credit will allow us to do. As for going to Toyota or Honda I assure you they will not be able to finance the type of money this customer was demanding.
My voice was never above normal level and I was the third salesman who attempted to help this customer.
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